Refunds & Returns Policy

At LandWater Sports, we aim to make every shopping experience stress-free. If something’s not quite right, we’re here to help with a smooth and straightforward return process.

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1. Return Eligibility – 30 Days

You may return your purchase within 30 days of the delivery date. Unfortunately, we’re unable to accept returns beyond this window.

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2. Who Covers Return Shipping?

• If your item arrives damaged, defective, or incorrect — we’ll cover the return shipping at no cost to you.

• If you’re returning an item due to a change of mind, you’ll be responsible for the return shipping fee.

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3. Damaged or Defective Items

If your order is damaged, not functioning properly, or incorrect, please notify us within 30 days. We’ll guide you through the return process and send a replacement or issue a full refund, including original shipping charges, once we receive and inspect the item.

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4. Change of Mind Returns

Changed your mind? No problem. You can return unused items in original condition and packaging within 30 days. Please note:

• Return shipping is the customer’s responsibility

• Refunds will be issued for the product only (minus original shipping costs, if applicable)

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5. Refund Timeline

Once we receive and inspect your return, we’ll send you a confirmation email. Your refund will be processed to your original payment method within 7 business days. If you don’t see it within 10 business days, please reach out to us.

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6. Restocking Fees

Some returns may be subject to a restocking fee, depending on the product type or reason for return. We’ll let you know ahead of time if this applies.

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Need Assistance?

We’re always here to help. If you have questions about your return or need assistance, don’t hesitate to contact our support team.

📧 Email: support@landwatersports.com